FAQ's

Frequently Asked Questions (FAQ)

  1. Where do you ship?
    We ship to all 50 states within the United States.

  2. What is the shipping time?
    Standard Shipping: 7-12 business days.

  3. Do you offer free shipping?
    Yes! We provide free standard shipping on all orders.

  4. How can I track my order?
    Once your order is on its way, we’ll send you an email with tracking information, so you can follow your package’s journey.

  5. Can I make changes or cancel my order?
    We strive to process orders quickly. If you need to modify or cancel your order, please contact us within 12 hours of placing it.

  6. What is your return policy?
    We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging. For full details, please refer to our Return Policy page.

  7. Are your products safe?
    Yes. We carefully select all our products to ensure they meet high standards of quality, safety, and durability for your home.

  8. How can I contact customer support?
    You can reach our team at contact@nurturhome.shopΒ We typically respond within 24 hours on business days.

  9. Do you offer gift options?
    Yes! Gift wrapping is available for select products. You’ll see the gift option when checking out.

  10. Is your website secure?
    Absolutely! We use advanced encryption technology to ensure your personal and payment information is protected, so you can shop with peace of mind.

Didn’t find what you’re looking for?

Reach out to us at contact@nurturhome.shop Β β€” we’re happy to help.

Live Chat: Available
Phone: +1 619-573-4564
Email: contact@nurturhome.shop
Address: 1251 Turk St #1118, San Francisco, CA 94115, USA